Reservation Policies

Reservation & Cancellation Policies for GUACAMAYA LODGE

Reservation Policy:

Promoción Turística del Golfo S.A. (GUACAMAYA LODGE) require a maximum of 2 night charge to your credit card for your reservation. If you cancel before your arrival date, we will refund according to our cancellation policy. All reservations, cancellations or modifications have to be done by e-mail.

Cancellation Policy:

Cancellation made in written form is fully refunded prior to 8 days before arrival date. Cancellations no shows or changes made 8 days or less prior to your arrival date are subject to a hotel fee equal to the first two night's rate plus taxes and fees. No refunds for late cancellations, no-shows or unused portions of reservation.

Children policies:

From 0 to 8 years old children stay for free.

Reservation & Cancellation Policies for VILLAS VENADO CONDOMINIUM


  • Rental rates are based on occupancy of 4 people or less.
  • 50% of the rental price is due upon booking.
  • 50% (balance) of rental price is due 60 days prior to arrival.
  • $300 damage deposit is due at time of final payment. Security deposit will be refunded after inspection of condo and contents are complete.


  • Cancellations made 60 days or more prior to arrival date: initial payment will be refunded.
  • Cancellations made 60 days or less: Payment will not be refunded.
  • Payment can be made through bank-to-bank wire transfer, PayPal or credit cards.

Children policies:

From 0 to 8 years old children stay for free.